Sure Staff Recruitment Limited and its subsidiaries (the Company) is a data controller and data processor for the purposes of data protection legislation. Relevant, authorised members of our staff will have access to the information. We ask you to share information with us so that we can provide you with work-finding, employment and related recruitment services.
This document explains what you can expect from us and how we will protect your rights. This applies to information we collect about agency workers, staff members and individuals who work at the companies we do business with. If you wish to exercise any of your rights, or to request a copy of our data retention policy, please contact us using the details on our website contact page.
The head office of Sure Staff Recruitment Limited is located in Gainsborough, Lincolnshire. The Company and its subsidiaries have appointed an internal data protection officer. Should you have any questions or concerns about Sure Staff Recruitment Limited and our personal data policies or practices, you can contact us at the following address:
The Data Protection Officer
Sure Staff Recruitment
The Plough Business Centre
37 Church Street
Gainsborough
Lincolnshire
DN21 2JR
Our website contains links to our partners, as well as other external sites. You should note, that if you click through to any of these external sites, we do not have control over that site. We cannot be responsible for the protection of any information that you provide to these other websites as they are not governed by this privacy statement. You should always exercise caution and look at the privacy statement of whichever website it is that you are visiting.
We process information about you, known as personal data, to enable us to carry out our business as an employment agency for the purposes of permanent recruitment, and as an employment business for the purposes of temporary recruitment services. By law, we have obligations to ensure that the candidates we place into vacancies are suitable for those positions and that the vacancies are suitable for those candidates. We have a duty of care to look after the best interests of our customers and to do that we need to collect and process relevant information. We process some other information to help us make sure we are delivering a service that treats people legally and fairly, prevents human rights abuses, and is always improving.
Information is shared with client organisations in order for them to consider workers for opportunities within their businesses. We need to share worker information with them. We have contracts in place with these organisations that require them to treat worker information as confidential before we share your personal information with them.
We need to share information with workers in order to perform our recruitment services (such as arranging interviews). For this purpose, we often need to share client contact information (such as name, job title and contact details) with workers. In order to perform our recruitment services and maintain data security, we may need to share information with third parties for legitimate business reasons, for example for payroll purposes.
We may also provide your information to other third parties, such as but not limited to regulators and law enforcement bodies, where we are required to do so by law, where necessary for the purpose of preventing and detecting fraud, other criminal offences or to ensure network and information security. If we would like to share your data with anyone not covered in this privacy notice (such as sharing testimonials with potential customers), we will only do this where we have a legitimate reason to do so and where required will ask for your specific consent to do so.
We collect personal data that you provide to us when applying for a role or registering for our job finding services. This allows us to comply with our legal obligations and those of our clients regarding your right to work and any necessary qualifications for roles. We may also process your personal data for this purpose where we consider it necessary to perform the contract with you, or otherwise with your consent.
We implement and maintain appropriate security measures to help protect your personal data and guard against access by unauthorised persons. Information storage is on secure computers in a secure environment, or in secure, locked storage in the case of hard copy information. The information is encrypted wherever possible and we undergo periodic reviews of our security policies and procedures to ensure that our systems are secure and protected. However the transmission of information via the internet is not completely secure so we cannot guarantee the security of your information when it is transmitted to our website or from third party websites.
We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make personal data commercially available to any third party, but we may share information with our clients, service providers and for the purposes set out in this privacy notice. We will keep your information confidential and protect it in accordance with our privacy notice and all applicable laws.
All individuals have rights regarding their personal data. You have the right to know what information we hold about you, what we are using it for, who we are sharing it with, how long we are keeping it, and on what basis we are processing the data. While we always prefer to process data based on your explicit consent, as a recruitment organisation we also have a legitimate interest in processing your data to ensure we are matching you to suitable vacancies. There are also times when we have to process your information because we are required to by law. If you would like to see the records we hold on file for you, please contact us using the details on the contact page of our website. All requests must be made in writing and will be dealt with within 30 days.
If you believe we are holding incorrect information, you can ask us to correct it. You can also ask us to remove your information from our records. As long as there is no legal requirement for us to keep them (HMRC require us to keep payroll records for up to 7 years) we will remove your details. This will mean that we won’t be able to contact you with any work opportunities in future. You have the right to object to your data being processed on the basis of legitimate interests, direct marketing, and processing for statistical purposes. We will stop processing your information immediately unless there are legal reasons for us not to do so.
We collect and store your personal data whenever you respond to a job advertisement on this website, or when you directly contact our business regarding employment. When you complete a job application or submit a CV to us, this personal data is also stored internally. We will also record your personal data when you speak to a member of our staff by telephone, or when another organisation passes your details to us.
We collect personal data from you in order to fulfil our contract with you, to comply with our legal obligations and where it is in our legitimate interests in order to provide you with work seeking services and to supply our clients with labour. Where we have not entered in to a contract, we may also collect personal data if it is necessary and within our legitimate business interests in order to deal with your enquiries, requests or communication.
This will include but is not limited to your name, contact details, your work status, copies of your passport and other allowable documents, your work history, skills, experience, education and qualifications (where relevant), details about the type of work you are looking for, your next of kin, whether you require any reasonable adjustments in the recruitment process, your national insurance number, bank details in order to pay you for any work you do, and any additional information you may provide voluntarily or which we may ask you for to better understand your interests and preferences.
We may also ask for further information to confirm your suitability for work, which may include reference details, whether you have any unspent criminal convictions, information on your physical or mental health and wellbeing relevant to the type of work you are applying for, and whether you require any reasonable adjustments to undertake any roles. We may also collect sensitive data about you that you choose to provide voluntarily such as but not limited to information regarding gender, racial and ethnic origin, criminal allegations or offences and trade union membership.
The information we collect will only be used for the purposes of progressing your application for work, or to fulfil legal or regulatory requirements if necessary. The information we ask for helps us to assess your suitability for work and enables us to provide a work seeking service by responding to your queries, providing you with work seeking services and information, sharing your information between our offices for payroll and administrative purposes, communicating assignment information, sharing information with our clients for work seeking and on-boarding purposes, confirming hours worked for payroll purposes and ensuring network and information security.
We will only collect and use your personal data when it is necessary for our legitimate business interests and in accordance with applicable law and your legal rights, or where you have provided consent, or where this is necessary to comply with legal obligations. You don’t have to provide the information we ask for, but it might affect our ability to provide you with work if you don’t. We keep the information for either the minimum period we are required to keep it by law, or as defined in our data retention policy or for as long as you give us consent to keep the information.
To make this site simpler, small data files are placed on your computer. These are known as cookies. Most big websites do this too. They improve things by remembering settings, so you don’t have to keep re-entering them whenever you visit a new page. Cookies also measure how you use the website so we can make sure it meets your needs. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. Session cookies will be deleted from your computer when you close your browser.
We collect information about your computer and about your use of this website, including your geographical location, browser type, referral source, length of visit and number of page views. We also use cookies that store basic data on your interactions with Joomla and Virtuemart, the CMS running this website. This system also creates log files, allowing us to record visitors’ use of the site. These logs are automatically generated from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.
We use Google Analytics to analyse the use of our website. We will never use this statistical tool (or allow any third party) to track or to collect any personally identifiable information. Google will not associate your IP address with any other data held by Google. Neither we, nor Google will link or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source.
By engaging with us and using our website and services, you agree to the terms and conditions contained in this privacy policy and or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use our website or any services provided by Sure Staff Recruitment Limited. You agree that any dispute over privacy or the terms contained in this privacy notice, or any other agreement we have with you, will be governed by the laws of the United Kingdom.
As our business changes from time to time, this privacy notice is expected to change as well. We reserve the right to amend the policy at any time, for any reason, without notice to you, other than the posting of the amended version on our website. You should check our website frequently to see the current privacy policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of the website.
The General Data Protection Regulation came into force on the 25th of May 2018 and the Data Protection Act 2017 to 2019 comes into force in 2019. The purpose of this privacy statement is to highlight our commitment to the highest standards of information security and privacy. If you have any questions or want to exercise any of your data protection rights, please contact us.
